Training had good parts but some order felt off; might try again carefully
I found the training and onboarding process to be quite mixed overall. On one hand, the initial steps were clearly explained, and the software tutorials were easy to follow, helping me get acquainted with the basics smoothly. However, I felt that some modules were introduced too early and didn't fully make sense until later parts were completed, which created a bit of confusion. The calling tools were introduced well, but the dialer setup in particular seemed to require more context before I could efficiently use it. I appreciate that the database feature training laid out the possibilities, yet I wished the flow was a bit more logical in sequence. Despite these reservations, the automatic updates did not disrupt my learning, which was reassuring. Telephonic support during onboarding was accessible and fairly helpful, though sometimes the answers were a bit generic. Overall, I would consider doing the training again, but only after knowing which parts to focus on or skip initially to save time and avoid confusion.