Training had good pacing but some repetition dragged
The training and onboarding process had some parts that really worked for me, like the detailed explanation of the dialer and database features which was useful. However, there was quite a bit of repetition in the session where they went over invoicing and payment steps—not sure if it was for benefit or a technical delay. It made the session drag on longer than necessary and I felt a bit weary by the end. Also, I found myself waiting sometimes for trainers to respond or for the next module to unlock, which disrupted flow a little. Still, their efforts to clearly teach the software can’t be denied, and I trust that once I’m past onboarding, things will go smoother. It’s a decent system overall but could use trimming especially during the payment and sign-up training sections.