Training had good info but was hard to navigate
Looking back at the training and onboarding, I have a mixed opinion about whether I would do it again. On the positive side, the training materials did contain useful information and covered many aspects of the software, including the dialer and database features. However, finding specific topics was not very easy because the layout wasn’t intuitive and it took me quite some time to locate exactly what I needed. Also, the onboarding process sometimes repeated certain information more than necessary, which felt a bit tedious. The support was helpful when I reached out, but I wish the whole training could be smoother and more to the point. Given the effort it took, I am unsure if I would choose to go back and repeat it unless things were improved. Still, the knowledge gained was valuable and I did manage to get comfortable with the software eventually.