training had clear steps but missed more explanation sometimes
Locating the right training materials was quite straightforward, which helped me start using the software without major delays. The onboarding process was divided into distinct modules, so I could move through them one by one at my own pace. I found the sections on using the dialer and managing the database quite practical and easy to navigate. However, some parts of the training glossed over updates to the software interface, which meant I occasionally had to figure out new features by myself when automatic updates changed things. The payment and invoicing guidance was direct and required little effort to follow, which was a positive aspect. As for calling support, instructions were mostly self-explanatory, though a few advanced functions could have used more detail. I did find myself switching between materials sometimes because the training didn’t always cover dependencies fully, which slowed down my progress a bit. Despite that, I never felt completely lost and managed to complete core tasks without outside help. Overall, the training struck a balance: it was easy to reach for the basics, but it could include more depth on evolving features and troubleshooting tips. Having a clearer indication of what’s been updated recently would reduce time spent figuring things out independently.