Training got me started quickly but onboarding took longer than expected
I found the training sessions quite informative and they definitely helped me understand how to use the calling tools and database feature effectively. The dialer system worked consistently, which was a big relief. However, the onboarding process itself felt a bit drawn out. Signing up and getting through the initial steps required more time and several follow-ups with telephonic support to clarify invoice and payment details. Automatic updates felt seamless, but setting up my workflow with the software was not as instantaneous as I had hoped. Despite the delays, once I was fully onboard, the software did the job well for managing remote workflows. I appreciated that the support team was available to assist, although sometimes communication was slow. In sum, while the training got me going faster than the overall setup process, the software delivered the key functions I needed to get through my workweek.