Training Good, But I Had To Explore A Lot Myself Too
The training sessions offered a good foundation, but there was definitely a lot I had to figure out on my own. The onboarding flow was clear enough and helped me understand the basics of the software and the calling tools, though some nuances weren’t fully covered. I appreciated the guidance on the database features and how to integrate them into my workflow. However, when it came to more detailed aspects like customizing the dialer or optimizing automatic updates, I spent quite a bit of time experimenting. The invoicing and payment setup was relatively straightforward, and customer support was accessible when I needed help, which reassured me. What really stood out was the blend of structured training combined with the flexibility to explore. It wasn’t overwhelming, but I wouldn’t say everything was spoon-fed either. So while I felt supported initially, being comfortable with the software required patience and self-driven learning. This balance worked well for me, though some users might prefer a more comprehensive step-by-step walkthrough. Still, the training laid the groundwork that allowed me to make good use of the tools, and the overall experience has been positive. I think if you’re willing to invest some time upfront, the product’s value becomes clearer, even if not every detail is handed over immediately.