Training: good basics but some gaps too
I went through the WFHI onboarding and training sessions to get comfortable with using their software for remote sales workflows. The training was practical and covered the essentials well, so by the end I felt confident about navigating the dashboard and making outbound calls using the dialer feature. But I did notice some inconsistencies in how the database was integrated with the calling system, which made some steps confusing. Also, the updates to the software appeared a bit abrupt during my first week, requiring me to adjust without much guidance. Despite that, the training materials were clearly laid out and the initial signup and invoicing experience was smooth. I think it did the job in giving me enough for a start but might leave some users wanting more clarity on daily usage nuances, so overall it’s a mix of effective info and a few missing details.