Training generally okay but some parts unclear
Overall, the training and onboarding were acceptable, but I would say that I might need additional help the next time I set up or make major changes. Certain aspects of the software, especially around the calling tools and database management, were demonstrated well enough, yet the wording used for some of the procedures left me slightly uncertain. The automatic updates were mentioned but not really clarified in detail, so I wasn’t fully sure about how to deal with them if something unexpected happened. While I managed the sign-up and payment process without too much trouble, I felt like some parts of the training could have been a bit clearer. I don’t think it was bad or anything, just that I’d likely ask for help again on tricky or new features because the explanations sometimes felt a bit rushed or too abstract.