Training gave some confidence, surprises too though

Training gave some confidence, surprises too though

To be honest, I didn't expect to feel confident so soon after starting the onboarding, but the initial training covered the basics well. However, I was surprised how much I still needed to figure out on my own, especially with the dialer and database synchronization. Sign-up was fairly straightforward, and invoices came on time which helped keep track of payments. The automatic updates sometimes introduced unexpected changes which were a bit confusing at first. Telephonic support was available but not very proactive which meant I often waited for clarifications. Overall, the experience was neither very easy nor very difficult; I expected so much more clarity along the way.