Training gave me basic confidence, not full assurance
The training I received was adequate to get a general understanding of the software and to start working with the database and calling tools. It helped me get familiar with the automatic updates and the dialer features, which was necessary for daily use. However, I didn’t feel fully confident with all functions, especially some of the more advanced workflow customizations. While I can complete basic tasks and handle invoicing and payments, I find myself hesitating on some parts of the system. So, it met the minimum expectation for onboarding but didn’t completely remove the need for ongoing learning or support.