Training Gave Confidence Despite A Few Glitches
The training sessions provided by WFHI largely increased my confidence in handling the software and its features. The step-by-step onboarding was comprehensive, allowing me to understand the calling tools and database usage. However, there were moments when the training material could have been clearer, especially relating to configuring the dialer for my specific needs. Even so, by the end of the training period, I felt ready to rely on the platform's functionality. Telephonic support was accessible when I had questions, though sometimes the wait times could have been shorter. Overall, the balance between extensive onboarding and minor shortcomings in clarity means I ended with strong confidence in using the software for my remote workflow needs.