3 out of 53 of 5Verified purchaseTraining and onboarding
Training gave confidence but with some hesitations
The training was structured enough to help me get started comfortably, but I wouldn’t say I was completely confident by the end of it. The onboarding flow covered the main elements well, such as setting up the database and understanding the dialer functions. However, some features felt a bit complicated in practice, and I wasn’t always sure if I was using them optimally. The automatic updates didn’t disrupt my workflow but didn’t provide much explanatory context either. Telephonic support was accessible when needed but kept to basics. Overall, I felt balanced about the experience — it was helpful enough to get going but left me wanting a little more reassurance that I was making the best use of the system.