Training follow-up was patchy at best
The onboarding and training program initially started off well, with decent introductory sessions that gave a clear overview of the software. However, the day-to-day use of the training platform left a lot to be desired. I found that subsequent sessions often felt out of sync with the pace set in the beginning, and sometimes the instructions did not align well with the actual software updates I was experiencing. There were moments when I thought the training content could have been more cohesive and structured to reduce confusion. Overall, while the initial setup was smooth, maintaining consistent and updated training materials turned out to be more challenging than expected. On a positive note, at least the sign-up and payment process was straightforward and hassle-free. Though, the day-to-day engagement during training definitely impacted my experience negatively, making it a 2-star overall rather than a higher rating.