Training flow worked but order could feel off sometimes
I generally had a positive feeling about the training and onboarding steps provided, but there were moments when the order of topics seemed less sensible. For instance, some modules on using the database came before the full setup of the calling dialer was explained, which made those sections harder to follow. On the other hand, the overall pacing was good enough to keep me engaged and progressing steadily. The call tools training was very helpful and well-timed once I reached that stage. So despite a few misordered steps that caused minor confusion, the process as a whole ended up making practical sense and helped me gain decent confidence using the software. It’s fair to say the onboarding could benefit from slight reorganization to feel more intuitive, but it wasn’t seriously disruptive and I completed it successfully.