Training Fitted My Work Hours, But Required Consistent Effort
The training and onboarding provided by WFHI was generally effective and manageable within the hours I usually work. The sessions were scheduled reasonably, and the materials were accessible for self-paced study which helped me tailor the learning according to when I had time. I appreciated that updates to the software were automatically handled, so I didn't have extra steps to stay current. However, the pace sometimes felt a bit uneven — some modules assumed prior knowledge I didn't have, which nudged me to spend extra time outside core hours figuring out features like the dialer and database management. While the support was available, I preferred to learn progressively without too much interruption. Overall, with some personal commitment, the onboarding fit my workflow well though a firmer structure from the start might have reduced effort needed later.