Training fits beginners but I'd call support again
I found the training and onboarding process quite useful overall, especially if you’re new to software like this. The initial walkthrough covered the major tools like the dialer and database well, and it showed how automatic updates keep things running smoothly. However, I’m pretty sure even after this, I’d need help again with some more detailed features or if anything unexpected comes up down the road. For someone who is comfortable picking things up quickly, it might seem a little slow, but for newer users, it’s definitely worth it. The sign-up and payment process was straightforward, which helped set a confident start. I also appreciated that telephonic support was accessible and patient when I reached out during setup. So, while the onboarding suits those new to working remotely or digital processes, those more experienced might find it a bit basic. I don’t regret the choice because the training gave me decent footing, but I’d definitely use support again for advanced questions or troubleshooting.