Training fit well with the hours I actually worked, better than expected
I honestly wasn’t sure what to expect when I signed up for the training, especially because I work irregular hours and was worried I’d have to stay up late or get up early just to keep pace. The WFHI onboarding and training turned out to be much more flexible than I imagined. The sessions and the software interface adapted well to the times I was available, which made learning and applying the calling tools manageable. I was relieved that the initial effort to get started was more than worth it, because after those early hours spent setting up the database and playing with the dialer, I found it easier to stick to my own schedule. Having regular automatic updates that didn’t require interruptions meant I could keep going without losing momentum. So overall, the effort to get started was a bit of work but the end result was training that really suited my work hours.