Training fit well with my work hours after some adjustment
The onboarding and training sessions were scheduled in a way that, after some initial coordination, properly matched my working hours. At first, I found it a bit difficult to attend all the live training amidst my regular remote work calls, and sometimes the timing felt off. However, I communicated this with the support team, who were understanding and helped arrange alternative times or recordings. This flexibility made it possible to keep up with the training without disrupting my daily routine. The software itself was ready to be used at any point, but having training that aligned with my actual work hours helped me integrate the dialer and database functions more naturally. I appreciated that the automatic updates did not impose any mandatory sessions during my busy times, which kept the workflow smooth. Overall, though there was some initial juggling, the final setup and training matched the hours when I was actively working, and as a result, I could use the remote tools effectively alongside my job.