Training fit well but onboarding hours felt off
I found the training content quite thorough and well-structured, which helped me grasp the basics of running remote workflows efficiently. The videos and guides were clear and detailed, so that aspect definitely worked well for me. However, the scheduled live onboarding sessions didn’t align perfectly with the hours I usually work. Some of the sessions happened early in the morning when I was just logging in, so I missed parts of them. Because of that, I had to rely heavily on the recorded materials afterwards, which wasn’t ideal but manageable. Also, setting up the dialer and database features took a bit longer due to limited direct assistance during the onboarding hours. So while training itself fit my learning pace well, the timing and onboarding logistics could be improved. Overall, a mixed experience where the content was helpful but the scheduling didn’t quite fit my work routine.