Training fit well but more flexibility was expected
Before starting the training and onboarding with WFHI, I expected a bit more flexibility in how the sessions were scheduled. The allotted hours mostly coincided with my actual work times, which was convenient and allowed me to follow along without interruption. The training modules were comprehensive, and I appreciated that they covered the basics thoroughly but also touched on advanced features like the dialer and database functionalities. However, there were a few instances where session timing was rigid, and it didn’t quite accommodate my varied daily schedule. Sometimes I had to rush through parts or access recorded materials instead of live support, which felt less engaging. Despite that, the onboarding flow was smooth; I was able to set up quickly without major hiccups during software access or initial use. The automatic updates integrated well with the system, so I didn’t have to worry about manually updating or missing critical improvements. Payment and invoicing were handled seamlessly, which added to a positive overall impression. In sum, the training matched most of my expectations but could benefit from slight adjustments to offer more adaptability, making it easier for users with irregular work hours to get the most out of the program.