Training fit my work hours well, but lacked weekend sessions
The training sessions were neatly timed around normal work hours, which really helped me manage my regular schedule without feeling overwhelmed. It was possible to attend live sessions in the evenings, and the recorded modules were accessible anytime, allowing flexibility. However, I noticed a lack of options for weekend or early morning training, which could have benefited those of us who have varying work shifts or family commitments during weekdays. The training content itself was relevant and practical, fitting closely with the tasks I was expected to perform using the software, including handling the dialer and updating the database. The onboarding flow was smooth, and I appreciated how invoicing and payment were handled without confusion. If WFHI were to add some weekend slots or more flexible timing, that would fill an important gap for many users. Overall, the current setup works very well for a standard daytime routine, but could use a bit more accommodation for non-traditional hours.