Training finally clicked but onboarding needed persistence

Training finally clicked but onboarding needed persistence

You did well in making the training content comprehensive, especially once the routine settled in after the first few days. Day-to-day, the way the calling tools and database interconnected helped me maintain productivity, so that aspect really stood out. However, the onboarding flow could have been smoother because some initial setup steps weren’t explained as clearly as they could be. This meant a little confusion at the start, which delayed my full confidence in using the software. Still, once I got past that initial phase, the automatic updates and support made working every day easier. It’s the attention to how the system behaved over several sessions that really proved helpful overall.