3 out of 53 of 5Unverified experienceTraining and onboarding
Training felt uneven, some issues handled better than others
The onboarding training was generally functional but suffered when things didn’t go as planned. Some modules worked fine and gave clear instructions, yet when I made mistakes it wasn’t always obvious how to fix them or where to get quick help. I experienced a few hiccups where call dialer wasn’t syncing properly or the database didn’t update as expected, and the training didn’t address these well. It felt like a missed opportunity to provide better troubleshooting advice upfront. The overall mix was neither great nor terrible: parts worked as promised, others left me hanging. It wasn’t frustrating but could definitely improve.