Training felt thorough but left me a bit unsure
I began the onboarding process confident that the training would set me up well for running the workflow. While the sessions covered many aspects of the software, I found some parts of the dialer setup confusing. Even after completing the assigned training, I wasn’t fully comfortable using all its features, especially integrating the database into my daily routine. On the positive side, the telephonic support was available, and helped me resolve some early issues, but I felt I needed more proactive guidance during onboarding. The automatic updates did improve the system’s stability, which I appreciated, yet the initial training didn’t prepare me well enough to fully utilize them. Overall, the experience was okay, but I came away with a small reservation about how confident I truly felt navigating the software independently, which made me cautious about relying solely on the training provided.