Training felt tedious in daily practice
After going through initial training, I thought the onboarding would be straightforward, but over the course of a week, the daily experience was less smooth than I hoped. Sometimes the training materials didn’t fully prepare me for real scenarios with the dialer and database updates. There were moments when I had to figure things out again and again. The support calls helped but not completely. Honestly, the whole thing felt like a drawn-out process rather than a clear sequence. I’ve explained these kinds of issues before, but it still seems like the training could be more practical day-to-day rather than just covering basics at the start.