4 out of 54 of 5Verified purchaseTraining and onboarding
Training felt straightforward but needed some effort too
The onboarding and training process was quite direct. I liked how they guided me through the software basics and the calling tools. However, when a few things went wrong, like syncing the database with the dialer, it took a bit of effort to get it back on track. The training covered common troubleshooting, which helped me fix those issues without much delay. Overall, I think the experience required some patience, but it wasn’t overwhelming. They made sure I knew how to use the features before moving forward, which really mattered to me. In the end, despite the bumps, I managed to get comfortable with the workflow. The support during onboarding could feel a bit more proactive, though, especially when things didn’t go smoothly.