Training felt somewhat underwhelming compared to past experiences
Having used other platforms for remote workflow software, I found the training here somewhat underwhelming. The materials and sessions covered the basics but didn’t quite engage me as much as previous trainings I experienced elsewhere. There was a sense of going through the motions rather than feeling genuinely prepared to use all the features, like the dialer or database system. The sign-up and payment process was clear, which I appreciated, and support staff responded adequately when contacted. It wasn’t poor by any means, just that the overall experience felt a bit flat. I won’t say it’s terrible, but honestly, I expected a bit more depth or interactive content. Sometimes the explanations lacked real-world practical examples that I had found helpful before. So the feeling I took away was one of needing more hands-on guidance. That said, I still managed to navigate the system after some effort, so it’s not all negative.