Training felt solid but with a few minor quirks
Having tried various remote workflow tools before, I found the training and onboarding from WFHI to be fairly balanced. The initial modules were well-paced and covered practical aspects of using the software, which I appreciated as it felt relevant and to the point. Compared with other platforms I’ve used, this training took a bit longer, but it did provide more step-by-step guidance that helped with setting up calls using the dialer and managing the database efficiently. However, I did find some sections of the training somewhat repetitive, which made it feel longer than necessary at times. On the plus side, the automatic updates meant that new features introduced during my training were incorporated without any hassle on my part. The support team was reachable and helpful when I faced questions about workflow configuration, although I felt that the telephonic assistance could be accessible a little faster. Overall, the training felt solid enough to get started effectively when compared with my previous experiences, but I’d say it’s best for those who like deeper explanations rather than quick bootcamps.