Training felt smooth even when some things went off script
From the beginning I felt that the training and onboarding experience was quite smooth, even when things didn’t go exactly as planned. There was one instance where I faced some trouble logging in during the setup, which could’ve been frustrating. However, the support team handled it calmly and guided me through step-by-step over the phone, which really helped reduce my stress. The training materials were clear and well laid out, so I was able to get back on track quickly after the issue was addressed. I felt reassured throughout the process, which made the whole onboarding experience feel very manageable rather than overwhelming. This combination of clear training content and patient support turned it into a positive experience that encouraged me to keep using the software confidently going forward.