Training felt rushed but the onboarding steps stood out
I had a mix of feelings after the whole training and onboarding process. Initially, I thought I would feel confident using the software by the end, but honestly I was left with some uncertainty. The training sessions covered all the basics, yet I felt the pacing was a bit rushed making it hard to keep up. What stood out most was the onboarding flow which was quite detailed and structured well; it helped me understand how to get started with database management and the dialer tools. However, I struggled with some of the navigation aspects on the platform that weren’t fully explained during training. This made me less sure about using the software independently after finishing the sessions. Although overall it wasn’t completely bad, I’d say the onboarding was the better part while the training could use a little more depth to boost confidence for users like me.