Training felt mostly right but not perfectly timed
The training and onboarding sessions were generally very helpful and aligned quite well with the hours I usually work. They were planned in a way that most of the content fit comfortably within my daily schedule, which I appreciated since it didn’t feel overwhelming. The trainers covered software features, how to navigate the dialing tools, and managing the database effectively. What I found a little challenging was that some parts of the onboarding seemed to stretch a bit longer than necessary and could have been trimmed to better respect the hour limits. Also, the pace occasionally didn't quite match my speed of learning, so at times I felt rushed to grasp concepts that might have been easier with slight adjustments. Nevertheless, overall the experience was positive and felt accommodating. The sign-up and invoicing parts went smooth, and the support during training answered most questions promptly. I would say the whole thing felt like a good balance between thorough and flexible, with just minor room for optimization.