Training Felt Longer Than Expected but Mostly Clear
I spent quite a bit longer than I thought I would on the onboarding and training, especially understanding how the database functions integrate with the dialer. The wording and labels in the software mostly made sense, but there were moments when terms either seemed too technical or ambiguous, which slowed me down. Luckily, the telephonic support was accessible to clarify these points, so I didn’t feel stranded. While the training videos and instructions were conversational in tone, sometimes a small glossary or clearer examples would’ve helped save time. The invoicing and automatic updates were easy to handle, so I didn’t face issues there. Despite the time investment, I feel the guidance was solid and usually easy to follow, just a little patience is required during the initial stages when the labels and terms aren’t immediately intuitive.