Training felt like mostly self-led effort
I was hoping the training and onboarding would guide me through everything step by step, but honestly, it felt like I had to figure out a lot by myself. The materials provided a general idea, but many parts of the software required trial and error, especially when learning to use the calling tools and database features. It took me multiple days to become comfortable setting up workflows and using the dialer effectively. On the plus side, updates to the software after I started were seamless, so I didn’t have to re-learn much each time. However, I wish the training had included more detailed demonstrations or live sessions because navigating the initial setup without that was challenging. I’m still unsure if there’s a better way that I missed, but from my perspective, the effort required was more than what I expected at the beginning.