Training felt like a slow slog through steps
Honestly, going through the training and onboarding felt like trudging through a checklist rather than a smooth journey. I got the basic idea clearly enough, but the order of steps sometimes seemed odd and disrupted the flow of learning. For example, the way they introduced the dialer tool much later, after covering automatic updates and database, made me second guess if I had missed something important earlier. It definitely wasn’t the worst onboarding I’ve seen, but it lacked the polish that would have made it really effective. The sign-up and payment processes were fine and straightforward enough, so at least there was clarity there. Telephonic support seemed accessible when I had questions, but by then, the initial feel of the software onboarding was already a little weary. Overall, the whole thing felt like something you just get through, not something that engages or excites you about the product. I get what they were going for but it didn’t quite land smoothly for me.