Training felt like a slow churn
I initially thought the onboarding and training would be swift, but day by day it showed mixed results. The first few sessions were quite helpful and explained the basics well. However, as days progressed, I found some training materials repetitive and not always aligned with the software updates that happened automatically. Repeating tasks on the dialer tool due to unclear instructions also added to the weariness. Yet, when the telephonic support was reached, the explanations clarified a few confusing points that training missed. The database feature access was smooth, but syncing it seamlessly into our workflow took longer than expected. These ups and downs left me a bit weary because I’d hoped for a more consistent, streamlined experience from start to finish. Despite this, I managed to get through the first week without any critical issues, but felt like I’d need to keep checking back. Overall, it didn’t fully disappoint, but the balance of helpful and unresolved moments made it a cautious experience that's still growing on me.