3 out of 53 of 5Verified purchaseTraining and onboarding
Training felt like a slog but got there
The training was a mixed bag for me. While some of the materials were helpful, a lot of time was spent just trying to figure out how to get things going on my own. The onboarding documentation seemed incomplete at points, meaning I had to ask support several times or do trial and error with the dialer and database features. It all worked out eventually but it felt more like a slog than an easy guide. If I had to sum up the entire onboarding experience in one phrase, I’d say it was frustratingly slow and cumbersome. At least the software updates were automatic so I didn't have to worry about keeping things current manually.