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WFHI review

Training felt like a never-ending task

1 out of 51 of 5Verified customerTraining and onboarding

Training felt like a never-ending task

I tried to complete the onboarding and training, hoping it would boost my confidence in using the software for remote workflows. Unfortunately, it was quite the opposite. The training material was confusing and didn't clearly explain the key processes I needed to get started. Each step demanded too much effort from me to understand, and I often felt lost. Even after progressing through multiple modules, I didn't gain the clear understanding I expected. It felt as if the effort required to just get comfortable was far more than what I was prepared to invest. The practice sessions didn't simulate real world scenarios well, so I was left uncertain how to apply what little I did learn. The onboarding flow was also frustrating because it lacked smooth transitions, forcing me to jump between different sections without clear guidance. By the end, instead of feeling ready, I felt overwhelmed and uneasy about continuing to use the platform. I had hoped for a more straightforward and helpful training experience but it truly felt like an uphill struggle at every turn.

Aditi Tejal KaurOdisha, IndiaExperience: Published:
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The reviewer's registered phone number or email was matched to a WFHI customer record.

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