Training felt like a bit of a mixed bag
I started with some excitement, hoping the onboarding would really boost my confidence right away. The initial modules were well laid out and I was able to follow the steps without much trouble, which was nice. But then, at some points, the instructions felt a bit vague and I had to replay some parts or ask for help over the phone. That back and forth slowed me down, though I appreciate the support was always available when I called. By the end, I felt like I had learned enough to use the calling tools and database fairly well, but not totally confident about all the shortcuts or advanced features. So overall, it worked out fine but I didn’t feel fully settled by the close of training. Still, with the kind of periodic updates the software gets, I’m sure I’ll pick up on those little things with time. I guess the process was a bit uneven, but it at least helped me get started comfortably.