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WFHI review

training felt kinda confusing and not well explained

2 out of 52 of 5Verified purchaseTraining and onboarding

training felt kinda confusing and not well explained

Honestly, I found the whole training setup kind of messy and hard to follow. Everything was rushed and not much clarity about how the dialer tools should actually work day-to-day. Database features felt like they had little explanation so I mostly had to figure things out myself which wasn’t what I hoped. Signing up was simple enough, but once inside the software, communication about steps was light and I was left guessing quite a bit. Updates came automatically but didn’t help much because I hadn’t properly understood the starting point anyway. Telephonic support was only somewhat helpful, sometimes slow to pick up and I got the same answers repeated without real solutions. It was a bit frustrating because I wanted a smoother onboarding process, but instead it felt like trial and error on my own. Honestly, the only decent part was that payment and invoicing were straightforward and didn’t cause issues. Overall, I was hoping for better explanation and less confusion from the training.

Kavya KapadiaTelangana, IndiaExperience: Published:
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