Training felt inconsistent day to day, sadly didn’t feel fully ready
I had higher hopes for the training and onboarding experience, especially after the initial setup seemed fine. The first day was actually okay — the basics of using the database and dialer were covered well enough. But as the days went on, I found that the training software itself sometimes behaved unpredictably. There were moments when the instructions didn’t seem to match what I could actually do in the dashboard, which was frustrating. Also, follow-up content seemed delayed or unavailable at times, making it hard to keep my momentum. On the plus side, the telephonic support was quite helpful; whenever I managed to get through, I got some useful tips. Still, juggling that alongside inconsistent training materials felt like a big ask. The automatic updates occasionally changed features without clear guidance on how those changes affected daily workflows, which only added confusion. Overall, if I were to sum this up to a friend, I’d say the training started well but faded into a bit of a frustrating experience as time went on. I wanted it to feel seamless but it didn’t quite get there for me, which is a real downside because the software itself has potential.