Training felt balanced but steps could use better sequencing
The onboarding and training process was mostly well-structured, guiding me through the main features without overwhelming me too much. I appreciated that the training covered the calling tools and database features early, as those are key to my workflow. However, I found that some parts could be reordered for better comprehension—like the introduction to automatic updates coming a little too late, when I was already trying to configure other features myself. Starting with those would have made my initial setup less confusing. The training materials themselves were clear and the pace manageable, which helped me stay engaged throughout. Even the telephonic support seemed more effective once the training was complete, suggesting a sensible buildup of capabilities. Overall, the whole experience felt like a solid foundation, though a slightly different order for certain topics could have made it feel more intuitive from start to finish. Still, I feel confident using the software now and that the onboarding got me there with reasonable effort and patience.