Compared to other systems I have used before, the training and onboarding process with WFHI was a mi

Compared to other systems I have used before, the training and onboarding process with WFHI was a mi

Compared to other systems I have used before, the training and onboarding process with WFHI was a mixed bag. There was one moment particularly when the instructor walked through setting up the database and linking it with the calling dialer — that was clear and effective, and I appreciated that specificity. But much of the rest of the training felt somewhat vague, lacking detail on the nuances of automatic updates and how they might affect ongoing workflows. It was a bit frustrating because I was expecting more consistent depth and support. I did get the basic functions up and running without too much trouble, but at times it felt like I had to fill the gaps myself by experimenting with the software after the training. That said, the platform itself is decent, and I think with some improvements in training content the whole experience could markedly improve. As it stands now, the process felt patchy but workable.