Training felt a bit overwhelming yet useful
Going through the training and onboarding felt like a bit of a mixed bag to me. On one hand, the material covered everything I needed to know about using the software, especially the calling tools and the database feature, which was clearly explained and easy to follow most of the time. On the other hand, I definitely found myself needing additional help after completing the core training since some of the advanced features weren’t fully clear during the sessions and I had to reach out to telephonic support. The automatic updates occasionally changed parts of the dashboard, so I had to relearn or adjust my workflow. Considering all this, the entire experience felt a little overwhelming yet worthwhile. I’m fairly confident I’ll want support again next time I hit a complex issue or new update, so this wasn’t a one-off learning experience. Overall, it was decent but not quite seamless for immediate solo use.