Training feels solid, but daily use reveals some quirks
After completing the initial onboarding and training sessions, I found that the software behaves quite reliably day to day. Setting up workflows and using the dialer generally runs smoothly, and the database integration supports my tasks as expected. However, a couple of small inconsistencies in automatic updates sometimes disrupt my workflow momentarily. The calling tools stay responsive, but I wish the interface were a tad more intuitive when multitasking. Overall, while the onboarding experience was straightforward and clear, occasional minor hitches during regular use remind me there's room for improvement. The support team was reachable when I needed help, but I rarely had to call them after the first week. The invoicing and payment process was also simple and automated, so that part didn't add to my workload. Day to day, the software functions well enough for me, though with a tiny bit more polish, it would be closer to ideal for my remote workflow needs. Those willing to adapt to slight quirks won't mind, but expect to do so when working daily with this setup.