Training failed to resolve the dialer glitches I faced
After signing up, I was hopeful that the training would fix the issues I encountered with the calling tools, especially the dialer. Unfortunately, the first few sessions barely addressed the glitches where calls would drop intermittently or fail to connect. The onboarding process seemed straightforward at first, but once I started using the software, unexpected problems arose. I tried calling the telephonic support hoping they would guide me through, but they were slow to respond and didn't provide a clear solution. Though I appreciated the effort of the team, the unresolved dialer issues continued to hamper my workflow. The automatic updates, which one would expect to improve the unstable features, sometimes even made things worse by introducing new bugs. Additionally, the invoicing process, while clear, felt detached because I was mostly occupied trying to get the basics working. Overall, the training and onboarding felt incomplete and didn't prepare me for the actual problems I faced with the software, which left me frustrated and disappointed.