Training failed to recover from errors, leaving me stuck
My experience with the training and onboarding was frustrating because the system did not correctly handle errors I encountered during setup. When I reached a problem with the dialer integration, the training content offered no clear workaround, and the support team was slow to respond. Attempts to continue were hampered by confusing instructions that did not fit the situation. The onboarding progress tracker did not update properly, making it hard to know what was left. Several automatic updates changed some features without warning, which created further confusion. In the end, I was unable to use the database effectively or properly operate the calling tools. Because of these unresolved issues, my overall experience ended in failure to implement the solution as intended.