Training explanations were okay but not great
The training sessions provided clear information on the basic use of the software but often lacked detail when it came to more complex features. Some explanations were straightforward, making it easy to get started. However, certain topics like database management and advanced dialer settings were not as thoroughly covered, which sometimes made it tough to fully understand the workflow. The trainers were polite and tried to answer questions, but at times they skipped over deeper technical insights. Overall, my impression is mixed. The training was helpful for getting acquainted with the platform initially but could have been more comprehensive to support ongoing use effectively. Maybe future sessions can focus more on detailed processes rather than just high-level overviews. Still, I appreciate the effort put into making the onboarding accessible without being overwhelming.