Training explanations were not very clear in the long run
Looking back, I must say the training provided was lacking clarity, especially on some of the more complex software features. Initially, I thought I would grasp everything, but later realized that certain explanations were too vague to fully understand how to integrate the database with the dialer properly. There were moments I felt the training rushed through important parts without adequate examples, which left me struggling to apply the instructions later. The onboarding flow seemed disorganized, which added to my frustration. Although some telephonic support was available, it wasn’t consistently helpful. Overall, the training did not meet my expectations and I am doubtful I would have a clearer experience if repeated.