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WFHI review

Training explanations were a mixed experience

2 out of 52 of 5Unverified experienceTraining and onboarding

Training explanations were a mixed experience

The clarity of the explanations during training was quite uneven. Some parts, like the overview of calling tools and the basic use of the dialer, were communicated well and easy to follow. On the other hand, the way features in the database were outlined often left me confused because the instructions were vague and lacked examples, which I think could have helped a lot. The onboarding sequence tried to cover many aspects quickly, so it felt rushed at times. Though automatic updates and the payment process were straightforward, the quality of instruction was not consistently clear. Overall, I would rate the explanatory side of the training as lacking enough thoroughness.

Supriya VermaPuducherry, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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