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WFHI review

Training explanations theek thhe but baaki sab confusing tha

2 out of 52 of 5Unverified experienceTraining and onboarding

Training explanations theek thhe but baaki sab confusing tha

Jab maine WFHI ki training li, maine expect kiya tha ki onboarding clear aur straightforward hoga. Lekin mujhe laga ke jo training di gayi thi, wo zyada tar unclear thi, khaaskar software ke naye features ke liye. Mujhe samajhne mein kaafi time laga ki dialer kaise kaam karta hai aur database feature ko kaise use karna hai. Explanation thodi scattered thi, matlab step-by-step guide nahi mili. Jo ek achhi baat thi, wo thi ki training ke dauran ek particular module, jisme automatic updates ke baare mein bataya gaya tha, wo kaafi achhe tareeke se samjhaya gaya tha, aur usme clarity thi. Par baki jitna part tha onboarding ka, wo mujhe frustrated karne wala tha because mujhe har step par dobara seekhna pada ya manuals padhe pade. Telephonic support bhi itna helpful nahi laga during initial onboarding phase. Payment process thoda smooth tha aur invoice timely mila, isme koi dikkat nahi thi. Par overall main ye samajh nahi pa raha ki kis tarah se ye software meri remote workflow ko better banayega jab tak mujhe proper onboarding milta nahi. Mujhe laga ki clarity ki kami training session mein thi jisse kuch crucial features ke baare mein doubt bana hua hai.

Pritam PandeyBihar, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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